Staff Spotlight: Trevor Mulhare
- What is your name and what do you do here at Wall Street English?
My name is Trevor Mulhare and I’m the Teacher Team Leader in our Thao Dien center.
- How long have you worked for Wall Street English?
I’ve been with Wall Street English for two and a half years.
- Can you describe a typical day for you at Wall Street English?
Part of the reason I love my job is the variety, even when I was a teacher I loved the mix of different levels and class sizes. At the moment, teaching is still the biggest part of my job but on top of this I also have to ensure that the teacher team are happy and performing at their best. Since taking on the role as TTL, I’ve gained so many new skills like training, coaching and observing. When I have time, I also like to take a look at the center and see what improvements could be made to customer service and then with the help of my colleagues implement a plan.
- What do you enjoy most about your job?
I think every WSE teacher you ask will give the same answer, the students. Before starting at WSE I was working for an investment company supporting brokers. My day heavily involved getting screamed at by egotistical, wealthy men. When I started at WSE I was genuinely shocked at the politeness and generosity of the students as well as their eagerness to learn.
- What is something challenging about your job?
The hours can make you miss a lot of social things happening in the city in the evening but that’s the tradeoff for not having to deal with screaming children every morning, so it balances out.
- What advice would you give to someone on their first day at WSE?
If you’re an experienced teacher, just let your guard down and be open to the method even though it might be different to what you know. It does work. If you’re new to Vietnam and new to teaching, know that you will pick up the teaching skills so don’t get stressed and enjoy it. Always show your individual style and personality in the classroom and the students will love you… and never stop asking questions.