careersSoftware Support

Software Support


Power Apps escalation support for end-users

  • Assist Power Apps end-users in their daily operations
  • Resolving end-user complaints quickly and efficiently
  • Troubleshooting user or software errors that inhibit the efficiency of the interaction between people and technology in deeply technical issues
  • Meeting with teams to help them analyze business trends
  • Work with team members to solve the big impact issues
  • Monitor data and verify the accuracy

Responsible for preparing user training material and guidelines

  • Develop training manuals on how to use Power Apps
  • Provide support & guidance to colleagues and customers that use the Power Apps, including the Training team
  • Ensure clear and referenceable configuration documentation


Required Competencies 

  • Bachelor’s degree in Information Systems or Information Technology or relevant majors
  • Be able to document case resolution to facilitate knowledge sharing with team members
  • Must be able to work independently and be team-oriented, reliable, and dependable
  • Basic English communication skills. (TOEIC 500, WSE level 9/20 or equivalent English levels)
  • Power Apps knowledge, API is plus


  • Competitive salary
  •  Free access to our Wall Street English course
  •  Annual Leave of 15 days & Premium Healthcare
  •  Quality facilities and teaching resources
  •  Dedicated academic management team support and training