careersCenter Sales Team Leader

Center Sales Team Leader


Sales effectiveness

  • Achieve high sales performance consistently every month
  • Demonstrate high degree of understanding of WSE product and method
  • Master presentation skills in compliance with WSE training provided
  • Personalize the conversation with the prospect depending on his/her persona, and involve 3rd party decision maker as required
  • Master the treatment of objections from prospects
  • Develop strong closing skills in order to help the team meet the center sales milestones and target
  • Be fully committed to supporting the center meet its sales milestones and target as well as their minimal sales requirements
  • Thrive to always achieve the highest level of performance individually as well as for the center
  • Adapt to the sales presentation delivery method (online and in-center)

Student engagement and in-center collaboration

  • Plan the renewal pipeline with the coach team at each beginning of the month and define a strategy for each student
  • Plan the new students list at the beginning of the month
  • Plan the schedule of the advising sessions ahead of time and ensure that all sessions are attended in coordination with the coach team while abiding to the defined strategy
  • Be prepared for each advising session and be clear about the objective of each meeting
  • Work closely with the DSF team and provide updates to the DSF team updates and feedback on the leads that they bring in
  • Always maintain a good relationship with the student body across all the steps of the learning journey, as well as with the service team in the center

Time management, scheduling and professionalism

  • Always prioritize the schedule set with existing students before accepting an appointment with a prospect
  • Consistently follow-up with prospects and make subsequent appointments with prospects
  • Rigorously update accurate prospect and student information in the CRM during and after each interaction
  • Attend training and coaching sessions that are organized for the role

Sales team skills development support

  • Support the monitoring of the sales team member performance
  • Support the CHoS in coaching and training activity to improve the sales effectiveness skills of the ECs and Senior ECs in the center
  • Regularly provide constructive and positive guidance and advice to the other members of the Sales team

Managerial Support

  • Be a role-model for the Educational Consultants in the Center
  • Support the Center Head of Sales in overall managerial tasks, including problem solving matters at center level
  • Support the recruitment processes for new Educational Consultants


  • Minimum of 5 years of sale experience, preferably from the education, insurance, hospitality, automotive or fitness sectors;
  • Premium sales and service experience;
  • Service-oriented mindset;
  • Professional appearance, confident attitude and great interpersonal skills;
  • Solution-driven mindset and strong negotiation skills;
  • Ambitious, competitive and driven with a hunger for success and clear goals;
  • Aptitude towards sale training and coaching;
  • Strong communication skills, both in Vietnamese and English;
  • Eager to work collaboratively with colleagues to achieve success as a team;
  • Ability to engage with prospects both face-to-face and over the phone;
  • Strong ability to build trust and to provide high quality level of care;
  • Able to work under pressure with flexible hours including evenings and weekends to meet and exceed sales targets.